During the day, I’m a Mobile Device System Administrator. Every once in a while, I have to schedule the repair of damaged devices or resell/recycle old devices. I try and try…and try to remind my users that they need to remove their data and restore their devices back to factory settings before sending them back to me. Most comply, but more often than I would like, I get a device from somebody who just packed them up and shipped them off. Since our mobile device policy forces users to add a passcode to their devices, well…let’s just say there’s a
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